Free delivery on orders above PKR 3999+
Ordering
1. How can I place an order?
Placing an order on ICEBORN OFFICIAL is simple. Browse our products, choose your desired item, select the options if available, and click Add to Cart. Once you’re ready, proceed to checkout and complete your order by entering your shipping and payment details.
2. What payment methods do you accept?
We currently accept Cash on Delivery (COD) and other payment methods that may be available at checkout.
3. How long does delivery take?
Orders are usually delivered within 3–5 working days depending on your location in Pakistan. Delivery times may vary slightly during sales or high-demand periods.
4. Do you deliver all over Pakistan?
Yes, ICEBORN OFFICIAL delivers nationwide across Pakistan.
5. Can I cancel my order?
Yes, you can cancel your order before it has been shipped. To request a cancellation, please contact us as soon as possible.
6. Do you offer returns or exchanges?
We accept returns or exchanges in certain cases according to our Return Policy. If you receive a damaged or incorrect item, please contact us within 24 hours of delivery.
7. Are your products original?
Yes. All products sold by ICEBORN OFFICIAL are carefully selected and designed to meet our quality standards.
8. How can I contact ICEBORN OFFICIAL?
If you have any questions or need assistance, you can contact us using the details below:
Phone / WhatsApp: +92 334 1227670
Email: contact@icebornofficial.com
9. What if I receive a damaged or wrong item?
If you receive a damaged or incorrect product, please contact us immediately with your order number and photos of the item, and our support team will assist you in resolving the issue.